Privacy Policy
The security of your personal information is a high priority for us!
Privacy Policy
We value your privacy significantly. This website is operated by the Huatuo Clinic, the affiliated clinic of the Alberta College of Acupuncture & Traditional Chinese Medicine. This Privacy Policy describes how the Huatuo Clinic collects, uses, and protects your personal information and user data.
Please be aware that we may update the terms and conditions constantly without notice. It is important that you read this privacy policy carefully as your continued use of our website and services indicates you accept those changes.
Patient’s Privacy Policy
The Huatuo Clinic is committed to protecting your personal information and ensuring that all personal information under our care, custody, and control will be regarded as confidential. Patients, their legal representatives, and authorized users may access their personal information contained in records held by ACATCM. We also ensure the confidentiality of personal information related to its employees, medical staff, and volunteers.
There are several ways the Huatuo Clinic collects patient information:
– The information from any physical intake forms;
– The information from the patient’s online account with our booking system; and
– The information from any doctor’s notes and diagnoses provided by patients.
Please note that all information patients directly provide to us either over the phone, by email, or by mail may be considered as references and will be collected and used.
ACATCM does not sell your personal information. However, we may disclose your information as permitted or required by law:
– To a government institution or other person or entity that has asserted its lawful authority to obtain the information;
– Where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
– To comply with a subpoena or warrant or an order made by a court, person, or entity with jurisdiction to compel the production of information;
– To comply with court rules regarding the production of records and information; and/or
– To our legal counsel.
The security of your personal information is a high priority for us. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration, or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
The Huatuo Clinic will only contact patients by phone, email, or mail regarding scheduling appointments, filling in the required information that has not been completed, updating patients’ information, and so on. The Huatuo Clinic does not notify patients with any spam or junk mail.
Patients will be asked to sign the consent form linked within the intake form before obtaining any treatments from Huatuo Clinic. This means patients who undertake all the provided information are valid and agree with the Huatuo Clinic can access all the provided information and giving treatments regarding certain health conditions. If the consent form is not signed, the Huatuo Clinic has the right to terminate any future affairs.
Website Visitors and Users Policy
Our website address is: https://www.huatuoclinic.com
Personal data we may collect from you, including:
– Your account information with our booking system;
– Your contact information;
– Your transaction information;
– Your treatment information;
– The information we collect automatically (such as cookies, comments, media, etc.); and
– Other information you have provided to us.
We always put your information at the highest security level, using technical safeguards and administrative methods to protect your personal data. We constantly update our level of protection for your data security.
The Huatuo clinic will not sell your data to any third parties under any circumstances. For the security of visiting our website, the Huatuo Clinic protects against unauthorized access.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information that they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of your personal data that we hold, including any data you have provided to us. You can also request that we erase any of your personal data that we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please remember to close your browsers every time you visit our website and log out of your account safely. The Huatuo Clinic is not responsible for any information disclosure on the visitor’s side.
If you have any concerns, please send an email to support@huatuoclinic.com or phone us at 403-286-8788. Otherwise, you may send mail to the following address:
Alberta College of Acupuncture & Traditional Chinese Medicine
Huatuo Clinic
#102, 1910 – 20 Ave NW
Calgary, AB, T3G 4X5
We request that all communication contain the individual’s name, contact information, and a specific explanation of the concerns. We will respond to your request as soon as possible.