Privacy Policy

At Huatuo Clinic, we value your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information and user data while using our website and services.

Please note that this policy may be updated regularly without notice. Therefore, we recommend that you read this privacy policy carefully each time you access our website or use our services to ensure that you are aware of any changes. Your continued use of our website and services constitutes your acceptance of any updates or changes.

Patient’s Privacy Policy

At Huatuo Clinic, we are committed to protecting the confidentiality of personal information under our care, custody, and control. This Privacy Commitment extends to our patients, their legal representatives, and authorized users. We collect patient information through physical intake forms, online booking accounts, and doctor’s notes and diagnoses provided by patients. Any information provided to us via phone, email, or mail is also considered as a reference and will be collected and used.

We do not sell your personal information, but we may disclose it as permitted or required by law. For instance, we may disclose your information to a government institution, a law enforcement agency, or our legal counsel.

To ensure the safety of your personal information, we maintain appropriate safeguards and security standards against unauthorized access, disclosure, or misuse. While we take reasonable precautions, we cannot be held responsible for any loss, alteration, or destruction of data by third parties.

We will only contact patients by phone, email, or mail for purposes related to appointments, updates, and required information. We do not send spam or junk mail.

Patients must sign a consent form linked within the intake form before obtaining any treatment from Huatuo Clinic. By signing the form, patients agree that their information is accurate and that we can access it to provide treatment for specific health conditions. Failure to sign the consent form may result in the termination of future affairs.

Website Visitors and Users Policy

Our website address is We collect personal data from our users, including their account information with our booking system, contact information, transaction information, and treatment information. Additionally, we collect information automatically, such as cookies, comments, media, and any other information provided by users.

We ensure that your personal information is highly protected using technical safeguards and administrative methods. We do not sell your data to any third parties under any circumstances.

Comments and their metadata are retained indefinitely to facilitate follow-up comments. For users that register on our website, we store the personal information that they provide in their user profiles. Users can edit or delete their personal information, except for their usernames, and administrators can view and edit such information.

If you have an account on our site or have left comments, you can request a copy of your personal data that we hold, including any data you have provided. You may also request that we delete any of your personal data that we hold, except for administrative, legal, or security purposes.

We recommend that you log out of your account safely and close your browser every time you visit our website to ensure your information is protected.

If you have any concerns or questions, please contact us at or call us at 403-265-8889. When contacting us, please provide your name, contact information, and a detailed explanation of your concerns. We will respond to your query as soon as possible.

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